Feb 26, 2021
Today’s guest is someone who I’ve had the pleasure of getting to know over the past few months. An extraordinary wealth of knowledge and incredible thought leader in the industry. Gyner Ozgul is the Sr VP of Operations for Smart Care Equipment Solutions.
Gyner grew up in the restaurant industry working for Burger King for 11 years starting at the age of 16. He moved up the ranks for the franchisee over the years, while also putting himself through school. Eventually his journey led him to the other side of the aisle, becoming a Service Manager for GCS.
After GCS transitioned to Smart Care, Gyner spent time in many areas, including service, parts, and eventually operations.
Listen in to hear incredible insights from one of the industry’s brightest minds as we talk about leadership, the rewards of blue collar work, recruiting, training, and retaining techs, and the human element behind the service industry.
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